How does Intuilize's change management process ensure adoption and success?

Learn how Intuilize's structured change management process drives successful price optimization adoption, maximizing ROI through collaborative engagement

Intuilize's change management process is a critical component of our implementation strategy, designed to ensure successful adoption of our price optimization solution and maximize your return on investment.

Key Elements of Our Change Management Process:

1. Collaborative Implementation: We work closely with your team from the beginning, identifying key stakeholders and establishing clear roles and responsibilities. This collaborative approach ensures everyone understands the value and purpose of the implementation.
2. Transparency and Push-Back Encouragement: We actively encourage your sales team to question and challenge pricing recommendations. This transparent approach helps build trust and provides valuable feedback that improves the accuracy of our AI models.
3. Bi-Weekly Check-ins: Regular check-ins (typically bi-weekly during implementation) allow us to address concerns promptly, share wins, and continuously refine our approach based on real-world feedback.
4. Tribal Knowledge Documentation: We capture the expertise and implicit knowledge of your experienced team members, codifying it into a playbook  valuable knowledge repository that persists even as team members change.
5. Gradual Implementation: By starting with a focused pilot and gradually expanding, we allow your team time to adapt to new processes without overwhelming them with changes.
6. Performance Tracking: We provide clear metrics about adoption and GM$ lift that demonstrate the success of the implementation, helping reinforce the value of the system and encouraging continued adoption.
7. Process Documentation: Throughout implementation, we develop a comprehensive playbook that documents your pricing strategies, business rules, and operational procedures, creating a valuable resource for current and future team members.

Our experience shows that even the most advanced AI technology will fail without proper change management. By addressing the human elements of implementation, we ensure that your team not only accepts but embraces the new system, leading to sustained success and ongoing value creation.