Thank you for reaching out to Intuilize! We're here to help you optimize your pricing and inventory management with our AI-powered solutions.
At Intuilize, we leverage technology to provide consistent, reliable support for your business needs. Our automated ticketing system ensures that all requests are properly tracked and addressed in a timely manner.
For Existing Customers
As a valued Intuilize customer, please use one of these automated support channels:
Option 1: Customer Support Portal (Recommended)
- Log in to your customer portal at knowledge.intuilize.com
- Click "Summit a Support Request"
- Fill out the required information
- Submit your ticket
All tickets are tracked in our system and will be addressed according to our service level agreement based on priority.
Option 2: Email Support
Send an email directly to support@intuilize.com with:
- Your company name
- Your name and role
- A clear description of your question or issue
- Any relevant screenshots attached
Please include a descriptive subject line to help our ticketing system categorize your request appropriately.
For Prospective Customers
If you're interested in learning more about how Intuilize can help your distribution business optimize pricing and inventory:
Submit a "Let's Talk" Request
Visit our website and click the "Let's Talk" button
- Provide your business information
- Indicate your areas of interest (pricing optimization, inventory management, or both)
- Share your current ERP system
- Describe your specific business challenges
Our automated system will confirm receipt of your request, and you'll be added to our contact queue.
About Watson AI Support Assistant
Watson is our AI-powered support assistant available on our website, support portal, and knowledge base. Watson can:
- Answer frequently asked questions based on our knowledge base
- Direct you to helpful resources and documentation
- Create support tickets on your behalf
- Guide you to the appropriate contact form
When interacting with Watson, please provide specific details about your question or issue to receive the most relevant assistance.
Support Hours & Response Times
Our ticketing system processes requests 24/7. Tickets are addressed during business hours (Monday through Friday, 9:00 AM to 5:00 PM Central Time) in order of priority.