Understanding the methodologies and best practices Intuilize employs to achieve industry-leading price adoption rates during implementation.
Price adoption—the percentage of transactions completed at the recommended price—is a critical metric for measuring the success of price optimization. Intuilize consistently achieves industry-leading adoption rates (typically 85-95%) through a carefully structured implementation approach.
Key Strategies for High Adoption:
- Phased Implementation: We deploy pricing changes strategically, typically starting with standard and drain customer segments rather than immediately adjusting pricing for core and VIP customers. This approach allows your team to build confidence in the system with lower-risk accounts.
- Controlled Price Movement: Our system implements reasonable price adjustments rather than dramatic changes, typically capping increases at 5-7.5% (these range varies from vertical to vertical) during initial deployment to prevent customer friction.
- Comprehensive Training: We provide detailed training for all users, explaining the rationale behind pricing recommendations and how to interpret and use the system effectively. This builds trust and understanding since we present the system and process as a "transparent box."
- Override Monitoring and Feedback Loop: Intuilize actively monitors price overrides, analyzing patterns to identify:
- Products or customers that may need pricing adjustments
- Users who may need additional training or support
- Scenarios where business rules may need refinement
This feedback is incorporated into the system, continuously improving the accuracy of pricing recommendations.
Also authorized user will receive a weekly alert with the GM$ lift and price override report.
- Executive Sponsorship and Clear Communication: We work with your leadership team to establish clear expectations and communication about the pricing initiative, ensuring organizational alignment and commitment to the new pricing strategy.
- Performance Visibility: Intuitive dashboards and regular performance reviews demonstrate the financial impact of price adoption, reinforcing positive behaviors and highlighting opportunities for improvement.
The first 30-45 days after implementation are critical for establishing user habits. Consider implementing a temporary incentive program during this period to encourage team members to follow pricing recommendations.